Samarco prioritizes the dialogue and transparency with its stakeholders. Thus, Samarco provides interaction channels such as a Costumer Relationship Center and an Ombudsman.
Customer Relationship Center
The Customer Relationship Center is one of the channels through which Samarco maintains an open dialogue with all municipalities and communities where it operates. This space is available for you to ask questions and register complaints and suggestions.
All the messages submitted will be analyzed and addressed within the shortest possible term.