Samarco clarifies that the information circulating on social media and messaging apps about supposed extra payments of Lost Profits is false. The company warns that scammers are using misleading messages and audio recordings to request personal and banking data from residents of the impacted regions.

The company reiterates that anyone who opted into the compensation options signed an agreement providing full and final release. Therefore, there is no expectation of any new Lost Profits payments. The compensation pathway for Lost Profits claims has been closed since April 05, 2025.

Samarco emphasizes that it does not make calls or request information by phone, WhatsApp, or social media to disburse payments.

If you have any questions, use only the official remediation customer service channels: Customer Service (0800 033 8485), Contact Us, and the in-person Information and Service Centers (CIAs).